Build a Community

What you really need is to get people talking about you in a way that they promote your brand independently of you. Seth Godin has written about this as tribes. The Grateful Dead, a wildly successful band for more than 40 years, focused on providing their fans with experiences at their concerts rather than selling albums. Fans (called Deadheads) went to the concerts because they knew that each one was different from the last. Think of the things that you can do for your customers that are different than what everyone else is doing.